Overpayment Scams

If you receive an overpayment, do not immediately issue a refund

WHAT IS A Overpayment Scam?

An overpayment scam is a fraudulent scheme where scammers trick individuals or businesses into accepting payments that exceed the owed amount, typically as part of a purchase or service transaction. The scam usually involves the scammer sending a counterfeit check, money order, or payment via an online platform. After the payment is received, the scammer will claim the overpayment was a mistake and request that the extra money be refunded or sent to a third party.

Once the refund has been sent, the original payment will bounce or be flagged as fraudulent, leaving the victim responsible for the full amount of the so-called overpayment. This scam is commonly seen in transactions involving goods, services, or rentals, particularly with online sellers or small businesses.

The consequences of falling for an overpayment scam include financial loss and potential damage to your payment accounts or business reputation. To avoid overpayment scams, always verify the legitimacy of a payment before refunding any amount and be wary of customers who send excessive payments or request unusual arrangements. It's important to wait until a payment fully clears before processing any refunds.

How to stay safe

Overpayment scams often involve a buyer or customer sending a payment that exceeds the agreed amount and then asking you to refund the difference. The scam usually involves counterfeit checks, fake money orders, or online payments that later bounce or are reversed. Red flags include urgent requests to refund the overpayment, often through unconventional methods such as wire transfers or sending funds to a third party.
If you receive an overpayment, do not immediately issue a refund. Contact the payer to verify the payment and ensure it has cleared with your bank or payment provider. If the overpayment was sent via check or money order, wait for the funds to be fully processed and verified before taking any action. Avoid refunding through alternative payment methods like wire transfers or gift cards, as these are often associated with scams.
The main risk of falling for an overpayment scam is financial loss. Once you refund the excess amount, the original payment will typically bounce or be reversed, leaving you out of pocket for the amount you refunded. Additionally, your bank account or online payment profile could be flagged for suspicious activity, leading to potential account freezes or penalties. Always verify payments before issuing any refunds to avoid these risks.

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