Customer Stories

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15 Nov 2024

Fake business invoice scams

A couple lost more than $800,000 to a scammer pretending to be their solicitor while they were finalising settlement of a property:

'I was emailed transfer details to complete the funds tra...

14 Nov 2024

Online shopping scam: we lost $160 on a fake BBQ

We were scammed by a very clever website advertising cheap barbeques. Payment was via credit card with a 2.99% fee, or direct transfer with a 5% discount. Then we received an email saying that due...

22 Oct 2024

The Overpayment Scam That Left Me in Debt

As a freelance graphic designer, I often work with clients from all over the world. I’m used to handling payments through various platforms, and I’ve always been careful when dealing wi...

22 Oct 2024

The Fake Tech Support Call That Almost Cost Me Eve...

It was a regular Thursday afternoon when my phone rang, displaying an unknown number. Usually, I don’t answer calls from numbers I don’t recognize, but I was expecting a package, so I p...

19 Oct 2024

How a Small Business Was Almost Scammed

Sarah was the owner of a small marketing agency, thriving in her industry but juggling the many tasks of running a growing business. One Friday morning, she received an invoice in her email from a...

03 Oct 2024

Investment scam: I lost $50,000 in fake online tra...

I was contacted over the phone by an online trader who specialised in binary options, cryptocurrency and forex trading. He said his company was on the cutting edge and used the latest technology an...