Office Supply Scams

Office supply scams often target small or mid-sized businesses.

WHAT IS A OFFICE SUPPLY SCAM?

An office supply scam is a fraudulent scheme where scammers trick businesses into paying for office supplies, such as paper, ink, or toner, that they never ordered or received. Typically, scammers pose as legitimate suppliers and send fake invoices for office products, hoping that a busy office will pay the invoice without realizing the order was never made. These scams may also involve sending unordered supplies to the business, followed by an inflated invoice demanding payment.

Office supply scams often target small or mid-sized businesses that may lack strict internal controls for verifying purchases. Scammers rely on confusion or a lack of communication between different departments, such as purchasing and accounting, to get their fraudulent invoices processed.

Falling victim to an office supply scam can result in unnecessary costs, wasted time, and potential disruption to office operations. To avoid these scams, businesses should establish clear procurement procedures, verify all invoices with purchase orders, and train staff to recognize potential scams.

How to stay safe

An office supply scam often involves receiving unsolicited supplies or invoices for items you never ordered. These invoices may be vague or contain unfamiliar supplier information. Be cautious of invoices with urgent payment demands or suppliers pressuring for immediate action. Always check invoices against actual purchase orders and confirm with your procurement team before making any payments.
If you suspect an office supply scam, do not pay the invoice or accept any unsolicited supplies. Contact the company directly to verify the legitimacy of the invoice. If the company doesn’t exist or denies sending the invoice, report the incident to your finance team, your local consumer protection agency, or law enforcement. Return any unordered supplies and maintain thorough records of communications with the scammer.
Falling for an office supply scam can lead to unnecessary financial losses and wasted resources. Your business may end up paying for goods that were never ordered or overpriced supplies you don’t need. Repeated scams can also cause disruptions to your office’s procurement and finance processes, requiring additional time and effort to resolve. Implementing strong purchase verification processes can minimize the risk of falling victim to such scams.

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